Denying patient requests lowers physician ratings

Posted by on November 28, 2017 1:09 pm
Categories: health

Patients who ask for specialist referrals, laboratory tests or certain medications and don’t get them tend to be less satisfied with their doctors than those whose requests are fulfilled, new research shows. Based on the results, the study authors recommend communications training for physicians that fosters positive experiences for patients without agreeing to all requests for particular diagnostics or treatments.

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